1. Introduction to Speech Technology-based Systems
The goal of research and development in Speech Technology has been to develop automatic systems that users can converse with, as if they are conversing with another human being.more...

2. Difficulties Encountered by Automatic Speech Recognition Systems
The performance of an ASR system degrades due to the following reasons:
• Significant variations in the way different words of a language are pronounced by users from different regions and dialectal backgrounds.more...

3. A Business Case for Spoken Language Interfaces
In telephony-based automatic systems, SLIs are gaining popularity for five different reasons. The benefits derived are both tangible (in terms of cost) and intangible (such as customer satisfaction). more...

4. Case Study of an Automatic Credit Card Billing Enquiry System
We present two cases below which capture sample dialogues between a user and an SLI system over a telephone. more...

5. What can SST do for you
• SST has developed the ASR modeling algorithms in house and owns the IPR. Hence, the ASR models can be trained for any language. more...

6. Summary
A strong business case has evolved for telephone-based Spoken Language Interfaces. The SLI systems primarily depend on an Automatic Key-Word/Key-Phrase spotting system (ASR) to understand the user's queries. more...