| Hospitality
Industry
The
aim of our services is to design, develop and deploy a website
that provides information about the entire gamut of the hospitality
industry – the hotel industry.
The website provides another medium of access to the customers
and helps in strengthening the communication backbone of the
hotel. In short the project is all about e-enabling the hotel.
The website can also handle online booking and credit card
transactions.
The website takes online reservations and provides necessary
information that any customer might be looking for.
Some of the features of the website are described below:
Online reservation with credit
card validation
The website has an online reservation system, which enables
a person to make hotel reservations at any of the hotel world
over through the website. The website is designed to handle
all types of secured credit card transactions.
Maintains database of the customer
profiles
The website gives information about customer loyalty programs
if any, listing the terms and conditions, rewards and redemption
of such rewards. Members can ascertain their loyalty point
status and access information pertaining to their transactions.
Virtual tour of the hotel (Slide
show)
This is a virtual slide show, which takes a person through
the different sections of the hotel. (E.g. external view of
the hotel, the view of the lobby, the restaurants, the rooms
and the conference rooms). The customer will thus be able
to visualize and book a room type after having seen it on
the screen.
Online chat for customers to
interact with helpdesks
The service provides an online chat facility within and between
the hotels and also for the customers of the hotel. This also
has Intranet and extranet capabilities.
Updating Press release
The website contains the latest news updates of events / experiences
of interest, which are continuously updated by us, so the
customer comes to know of what's happening at his favorite
hotel.
Job Opportunities
The website enables jobs-search by department/ location across
the countries.
Travel and Tourist information
The website provides information on the location where
the hotel properties are situated, covering the culture,
history, places and activities of interest, festivals, special
events and favorable times of the year for tourist travel. It
also includes local facts, figures and weather reports.
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